Portfolio Recovery Associates, Inc. Debt Collection Complaint

Credit card False statements or representation impersonated an attorney or official

Portfolio Recovery Associates, Inc. Debt collection department,

Credit card False statements or representation Impersonated an attorney or official California

I have been paying this collection agency whose address is -. -, - - - in -, CA because of a - credit card account. First last year they started calling my sister and making harassment calls threatening deportation and legal action. So I decided to call back and they told me that they were Portfolio Recovery Associates and they were collecting my - - account. I made payment arrangements with them every month and my bank sends this electronically to them. My last payment will be in - -, 2015. I am concerned because the address is not in -, Va but a - - - -. - in -, CA. They send me letters of my payments and balance with a bar code and a reference number and with t he Portfolio Recovery Associates , LLC on it and phone number -. I do not know if this is a fake collection agency because when I googled the - address - - - comes up and there has been reports about this fake agency? I called up two weeks ago about my payments and the next day I began receiving harassing calls from a number that has an


No one is available to take your call. '' As if it is a private residential number. But I called again and a woman answered my call and she told me that they were - and they are located in Washington but when I told her her area code is in Texas she hung up. I do not know they are fake but what I am concerned is about Porfolio Recovery using a - in -, CA. And please help us. I know that we made bad financial decisions and fell behind our debts but we are really trying to get our credit straight but these has gone too far. Please investigate this - address. Thank you.

Portfolio Recovery Associates, Inc. customer in California
Dec 15, 2015

* Source: CFPB Complaint Database

Portfolio Recovery Associates, Inc. response to complaint:
Closed with non-monetary relief

Consumer disputes how Portfolio Recovery Associates, Inc. handled their complaint

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Contact Portfolio Recovery Associates, Inc.

http://www.portfoliorecovery.com/
(757) 519-9300
[email protected]
120 Corporate Boulevard
Norfolk VA 23502
Portfolio Recovery Associates, Inc.

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