Review and analysis of over 171 complaints against Portfolio Recovery Associates, Inc.
Portfolio Recovery Associates, Inc. consumers have reported over 171 official complaints related to False statements or representation. Out of the 171 consumer complaints against Portfolio Recovery Associates, Inc., 28% were disputed by the consumer (i.e. the consumer was not happy with how Portfolio Recovery Associates, Inc. responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Portfolio Recovery Associates, Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 43% resulted in non-monetary compensation.
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Portfolio Recovery Associates, Inc. Debt collection false statements or representation attempted to collect wrong amount May 11, 2016 - I settled with the lawyers on a past credit card debt and received a notice that debt has been settled. I am now being sued again for the same account that I settled on by the same lawyers.... |
Portfolio Recovery Associates, Inc. Debt collection false statements or representation impersonated an attorney or official December 15, 2015 - I have been paying this collection agency whose address is -. -, - - - in -, CA because of a - credit card account. First last year they started calling my sister and making harassment calls threatening deportation and legal action. So I decided to call back and they told me that they were Portfolio Recovery Associates and they were collecting my - - account. I made payment arrangements with them every month and my bank sends this electronically to them. My last payment will be in - -, 2015. I am concerned because the address is not in -, Va but a - - ... |
Portfolio Recovery Associates, Inc. Debt collection false statements or representation attempted to collect wrong amount December 12, 2015 - As of today 's date : Portfolio claims to own this - - account. As of today 's date : - - claims to own this - - account. The only way to determine which collection agency actually owns this account is with a valid bill of sale from - - stating exactly which agency they sold this account to. Unfortunately, I have previously made the mistake of paying one collection agency, only to have another collection agency " park '' the same debt on my credit files six month later. Resolving this matter took over two years. I have learned the hard way the importance of a va... |
Portfolio Recovery Associates, Inc. Debt collection false statements or representation attempted to collect wrong amount November 29, 2015 - PORTFOLIO RECOVERY ASSOCIATES - - -. - - -, VA - - robo-called my number - Sunday -/-/2015 indicating an attempt to collect a debt and directing me to call them. There are no outstanding debts whatsoever in my name. This action was in violation of numerous conditions of their -/-/2015 CFPB consent order ( - ). ... |
Portfolio Recovery Associates, Inc. Debt collection false statements or representation attempted to collect wrong amount November 17, 2015 - Portfolio Recovery stated that i owe them $620.00 for a - - card ending in -, but on their verification letter the amount is $620.00, These amounts are different, and since they record their phone calls i would like them to share the conversation i had with them on -/-/15 at - ( - - - ) stating i owe $620.00, and how I have a letter from them stating i owe $620.00. I find this to be unlawful for them to collect the wrong amount. I demand that since their unlawful practices trying to collect more money than i actually owe that their reporting to all - credi... |
Portfolio Recovery Associates, Inc. Debt collection false statements or representation attempted to collect wrong amount November 16, 2015 - I opened a - - account with - on -/-/- and enrolled in their - debt cancellation program. Under this program my debit up to $10000.00 will be cancel if I remain Unemployed for more than 180 Days. I remained unemployed for more than two years. This collection Agency reporting wrong date of account opened ( -/-/- instead of -/-/- ) and still trying to collect this debit. ... |
Portfolio Recovery Associates, Inc. Debt collection false statements or representation attempted to collect wrong amount November 13, 2015 - Portfolio Recovery Associates purchased my debt from - - in the amount of $300.00. The amount that Portfolio Recovery Associates is charging me is $450.00. PRA and I agreed to settle at $350.00 ( more than I needed to pay ) and I paid it. They cashed a check with an agreement letter attached that states, " Only cash if you agree to delete account permanently from credit reports ''. Since calling to follow up with PRA they have told me that there is still a balance of $100.00, which is completely absurd. This is totally inaccurate reporting and it 's deceitful, not to mention they... |
Portfolio Recovery Associates, Inc. Debt collection false statements or representation attempted to collect wrong amount November 3, 2015 - I had a - - Secured -. The Card was opened -/-/-. I put down a $150.00 Security Deposit towards the secured card. -/-/- I was 120 days late and owed $160.00 -/-/-. Without any notice - - applied my security deposit towards the balance of my account -/-/-. -/-/- I logged into my online account and made the required minimum payment due of $160.00. - - did not tell me my account was closed or that the security deposit was applied to the balance. -/-/- the balance was -. - - sold this account to Portfolio Recovery Associates. I have... |
Portfolio Recovery Associates, Inc. Debt collection false statements or representation attempted to collect wrong amount November 3, 2015 - I authorized Portfolio Recovery Associates to withdraw - from my account monthly to pay on a closed -. Instead, they took out -. They did not have an answer when I called and asked why it happened. ... |
Portfolio Recovery Associates, Inc. Debt collection false statements or representation attempted to collect wrong amount October 23, 2015 - Portfolio Recovery Associates is showing they are a factoring company on an old debt which they are not as well as they are trying to show revolving account with past due monthly payments being missed which collection accounts can NOT do. Filed a complaint with the PRA ombudsman as well with no luck. Illegal and shady practices by PRA. ... |
Portfolio Recovery Associates, Inc. Debt collection false statements or representation attempted to collect wrong amount October 16, 2015 - Portfolio Recovery bought a credit card account from - - I opened in -/-/-. The account has never been any activity on the account since -/-/-. As of -, the statue of limitation is expired and should be removed from my credit bureaus. Portfolio Recovery Assoc. has fraudulently made payments to an account that is outside the statue of limitation. A payment of $1.00 was made by Portfolio Recovery to the account to bring the account current. Portfolio Recovery then proceeded threaten to suit me and finally file a law suit against me. ... |
Portfolio Recovery Associates, Inc. Debt collection false statements or representation attempted to collect wrong amount October 10, 2015 - Portfolio Recovery Associates ( PRA '' ) is collecting on a debt allegedly owed to -. On or about - -, 2015, I disputed this account with all - credit reporting agencies and with PRA and requested validation of the debt. Immediately, the debt was verified with the credit reporting agencies. About two weeks later, I received mail from PRA with a cover letter indicating they had verified '' the debt. Included with PRA 's letter were - non-consecutive statements from - -, none of which provided any indication of how the balance on my secured card with a credit limit of $70... |
Portfolio Recovery Associates, Inc. Debt collection false statements or representation impersonated an attorney or official September 24, 2015 - Harassing phone calls - times a day. 5-6 days a week. When we answer they hang up. I attempted to call them to find out why they keep calling and when I ask them to disclose reason for their call they hang up on me. They also refuse to answer my questions as to their purpose of constant harassing calls and refuse to answer my questions when I ask what the matter is about. ... |
Portfolio Recovery Associates, Inc. Debt collection false statements or representation attempted to collect wrong amount September 23, 2015 - After Disputing my credit with - by phone and on line the online report became unavailable. They continue to report multiple accounts it took 3 weeks to get them to send me a copy of my report by mail. They refuse to update my address information and are still reporting an address I have never had which ccould be associated with Idenity theft - - -, - Tx - I have disuted this address several times. I never lived here or know how it has come to be on my report. They contine to report my student loans multiple times when I called the collection agencyes who they show to be repo... |
Portfolio Recovery Associates, Inc. Debt collection false statements or representation attempted to collect wrong amount September 22, 2015 - For more than - years, - - and its subsidiary, Portfolio Recovery Associates, have tried to wrongfully and unlawfully collect a number of alleged third-party debts from me. As a --party, bulk debt buyer and debt collector, - - and Portfolio Recovery Associates have knowingly and intentionally engaged in business practices that are in violation of state and federal law. In every effort to collect an alleged debt from me, - - and Portfolio Recovery Associates have made material misstatements of law and fact. - - has worked to collect an alleged - account that con... |
Portfolio Recovery Associates, Inc. Debt collection false statements or representation attempted to collect wrong amount September 17, 2015 - I had - ( - ) Collections that were placed with - - - and - in -. - - $500.00 credit limit ( now show that I owe over $1500.00 ). How can the payoff be more than the credit limit on the card when there was a $300.00 credit balance left on the card. I called - - - 's office to settle the acct. for the original credit card balance and was told by a - - representative that they would not except the payment2. - Credit card $1500.00 credit limit ( same thing happened as with the - -. There was an - representative at - - - that s... |
Portfolio Recovery Associates, Inc. Debt collection false statements or representation attempted to collect wrong amount September 15, 2015 - Portfolio Recovery Associates doubled the charge off balance from a charged off - - -. I have attached a copy of what it shows on my credit bureau reports. Also, they have called my parents ( I am - and they are not authorized in any way to discuss nor use this account ) and numerous times, threatening to have me arrested if they do not pay or they want to serve legal papers but they can be stopped if someone pays. I also have about 18 calls from PRA from the last two weeks indicating they are some bogus litigation dept. ... |
Portfolio Recovery Associates, Inc. Debt collection false statements or representation indicated committed crime not paying September 10, 2015 - These representative called and told me I was facing court charges if I did not pay ASAP. So, I scheduled payments. i believe they were lying and misrepresented someone who they are not. This company is Portfolio Recovery. ... |
Portfolio Recovery Associates, Inc. Debt collection false statements or representation impersonated an attorney or official September 10, 2015 - I recorded some of the conversations with them, after the flood I hope i can find them. They gave me the run-a-round on this for over a year. They quoted prices and when I paid them they tried to come back and get more money. I 'm currently paying on a bill they said was at the lawyer, then back to them. back and forward. They 're liars. They bought up all my collections ( I lost my job ) with the threat that the lawyers would take over my case. ... |
Portfolio Recovery Associates, Inc. Debt collection false statements or representation impersonated an attorney or official September 10, 2015 - Portfolio Recovery Associates sued me in Colorado court without proper notice of a court date or verifying the credit card debt. They told me it was a valid debt and I had to pay and that their litigation '' department had verified the debt. I ended up paying something like $7500.00 to them since they garnished my wages and I just saw the CFPB article about Portfolio Recovery Associates illegal activities by - so I want my $7500.00 refunded. ... |
Portfolio Recovery Associates, Inc. Debt collection false statements or representation attempted to collect wrong amount September 10, 2015 - i had called the creditor to pay in full but wanted debt verified, they stated on the phone they already mailed me and the mail was returned. i told them they had the wrong adress on file and they stated oh well too bad we already sent you letters. if they can not verify the debt when i asked in a timely manner then how can they still say its mine. i also dont beleive the balance is correct and have asked for the balance break down and they can not supply me with the information. ... |
Portfolio Recovery Associates, Inc. Debt collection false statements or representation attempted to collect wrong amount September 10, 2015 - I have a collection account with Portfolio Recovery Associate 's for a credit card I had with - -. I had got a call from the collection company on - - about my account. we had talked for a few minutes and they tried to lower the total cost for me if I would set up a good faith payment '' is what they called it. they told me they could lower the debt to $620.00 and I let them know I could do $100.00 next Friday which would be on -/-/15. They agreed to that. well I checked my mail on -/-/15 to find a letter from them stating per our conversation over the phone on -... |
Portfolio Recovery Associates, Inc. Debt collection false statements or representation attempted to collect wrong amount July 12, 2015 - Portfolio Recovery is knowingly reporting false information on my trade-lines ( - and - ) to all three credit reporting bureaus.They have an account in there possession and is reporting as an open, revolving account. According to Federal law, Portfolio Recovery is not allowed to report a factoring account and report a past due balance reflecting an installment loan. This account was not purchased in good standing, which would then entitled them to report as is. I have disputed this account, and asked for verification. They failed to respond in the required days with the information that ... |
Portfolio Recovery Associates, Inc. Debt collection false statements or representation impersonated an attorney or official July 9, 2015 - Continues to call after asked for verification. States I will be served or arrested. Continues to call from numerous numbers across the country to mask their company. ... |
Portfolio Recovery Associates, Inc. Debt collection false statements or representation attempted to collect wrong amount July 9, 2015 - I had a verbal agreement with Portfolio Recovery Associates in which they promise me that my supposed balance would be reduced from $930.00 to $760.00 if I start with my payments. It happened about - weeks ago. They also told me that after my first payment, I would receive a notification with the new balance. In addition, during those conversations I told them that I would n't give any information about my bank account because I do n't know who they are, so I made my first payment on - -, 2015 using their website in which I opened an account. After that point, I never receive the ... |
Portfolio Recovery Associates, Inc. Debt collection false statements or representation attempted to collect wrong amount July 8, 2015 - Debt collector actually owes me a refund. I have been repeatedly told since -/-/- that they have refunded the money. Mailed to wrong address, returned to them, deposited to my account, mailed to my home. I have still NOT received the refund. Check was supposedly mailed from - to -, still have NOT received it. They refuse to supply a check number or verification of the payment. ... |
Portfolio Recovery Associates, Inc. Debt collection false statements or representation impersonated an attorney or official July 8, 2015 - Continue to get harassing calls constantly which has escalated to now indicating a lawsuit has been filed against us and our home. Written notice was sent to cease and desist but call continue. Now my minor children ages - and - are receiving calls on their cell phones with the same message indicating a lawsuit has been filed against us. No verification of debt notice has been sent to provide opportunity to dispute any and all charges. ... |
Portfolio Recovery Associates, Inc. Debt collection false statements or representation attempted to collect wrong amount June 12, 2015 - On - - of - Porfolio Recovery Associates called me Attempting to collect a debt. While on the phone I spoke to - - who informed me that on - -,-.I supposedly made a payment of $100.00. I proceeded to hang up. I did some investigating of my own and found out that my Account went into delinquency on - - of -. I am only - I only have had - bank accounts so far - and - -. I called - and they said my bank account closed - - - therefore there is no way I could have made a payment on - - of - if my account closed on - I also ca... |
Portfolio Recovery Associates, Inc. Debt collection false statements or representation attempted to collect wrong amount June 3, 2015 - Portfolio Recovery is knowingly reporting false information to the credit reporting bureaus. Portfolio Recovery bought an account from - - ( - ) and have continued to falsely report it as an open, revolving account. They are not allowed to report it as a factoring account and list a past due balance as an installment loan, nor was this account in good standing when they bought it. This is a collection account. This account has been settled and continuously report inaccurately. After demanding validation of debt, they failed to respond in the required days with the information that was... |
Portfolio Recovery Associates, Inc. Debt collection false statements or representation attempted to collect wrong amount June 2, 2015 - I recently contacted Portfolio Recovery Associates to pay off a debt I had in collections. As I began to pay off the account in full. The supervisor got on the phone and said I had another debt with this company from 2005 from - Bank and I should take care of it. I reluctantly paid $350.00 to this comapny and later after looking over my credit report realized that this account was no longer on any of the credit reports because it was removed. I contacted Portfolio Recovery by email and phone and they said their was nothing they could do about it. I am aggravated that this company lied abo... |
Portfolio Recovery Associates, Inc. Debt collection false statements or representation attempted to collect wrong amount May 12, 2015 - Falsely changed the dates of original debt to current year in order to collect on a write off over seven years old ... |
Portfolio Recovery Associates, Inc. Debt collection false statements or representation attempted to collect wrong amount May 4, 2015 - In or around -/-/-, my former - - credit card account was turned over to Portfolio Recovery Associates, a Debt Buyer in -, VA. Portfolio Recovery began reporting this alleged Collection Matter to all national credit bureaus, in or around -/-/-. Portfolio Recovery blatantly misrepresented this alleged Matter from the very beginning, by reporting it as a Brand-new Collection Account, each and every month. They did this in : -/-/-/-/-/-/-/-/-/-/-/-/-/-/-/-/-/-/-/-/- ; then, in -/-/-/-/-/-/-/-/-. As Portfolio Recovery is a Collec... |
Portfolio Recovery Associates, Inc. Debt collection false statements or representation attempted to collect wrong amount April 25, 2015 - Reporting wrong information to credit bureaus as far time of debt and last payment made is from - when I lost my job account opened in -. They are reporting account opened in - - so it will stay on my credit report and a recent payment made the last payment made - -/-/-.The debt is time- barred and harassing phone calls more than - a day. ... |
Portfolio Recovery Associates, Inc. Debt collection false statements or representation attempted to collect wrong amount April 9, 2015 - I was contacted by - - - and they continued to give me a different money amount for my final settlement. I was never provided a signed copy of my judgement, signed by the judge, In addition, since I have paid off the final amount, they never sent me, after I called them many time, with a clearance letter. I dealt with - - and - - in their - office. ... |