Capital One Credit Card Complaint

Payoff process

Capital One Credit card department,

Payoff process Texas

At the urging of a store clerk at the - - Kohl 's, I opened a Kohl 's charge account in order to save extra money on a purchase. I purchased something in - 2015, but never received any bill. In - -, 2015 Kohls ' called and said I was late with my payment. I immediately payed the bill with them over the phone and asked if there would be any adverse impact on my credit report. They said there would not be, but they apparently reported the overdue balance to the credit bureaus a day or two prior to calling me,

Capital One customer in Texas
Dec 12, 2015

* Source: CFPB Complaint Database

Capital One response to complaint:
Closed with explanation

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Contact Capital One

http://www.capitalone.com/
(703) 720-1000
[email protected]
1680 Capital One Dr
McLean VA 22102
Capital One
Capital One

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