Non-federal student loan Dealing with my lender or servicer trouble with how payments are handled
AES/PHEAA Student loan department,
Non-federal student loan Dealing with my lender or servicer Trouble with how payments are handled Colorado
I recently consolidated my student loans with another bank/loan servicer. The loans after a lot of time in between were finially listed as paid in full. However there is a credit attached to my previous account. That credit has been on my account for well over 30 days and I believe American Education Services is purposely holding onto my credit as a way of punishment for leaving their company and add extra unnecessary interest charges to my new loan. I believe their response time to refunding this credit to me or my new lender is completely unethical and want this credited to me or my new loan ASAP
AES/PHEAA customer in Colorado
Dec 09, 2015
* Source: CFPB Complaint Database
AES/PHEAA response to complaint:
Closed with monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintLoading similar complaints
|
{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}} {{x.COMPLAINT_WHAT_HAPPENED | preview}}... |