Other mortgage Loan servicing, payments, escrow account
Select Portfolio Servicing, Inc Mortgage department,
Other mortgage Loan servicing, payments, escrow account California
Select Portfolio Servicing Inc. is my servicer. - - is the note holder. In -/-/- we applied and submitted for a Loan Modification on our -, Owner Occupied Home. We were granted a modification in -/-/-. We signed and returned the modification agreement, as did our servicer. In -, the servicer unilaterally attempted to change the terms of the modification. Our payment would rise and our Balloon Payment was going to rise from $200000.00 to over $800000.00. We have refused to accept the change as it is NOT beneficial. Recently, Select Portfolio Servicing refused to take our payments and attempted to foreclose on the property. We have reached out to them on a constant and consistent basis. We requested a review on -/-/- and were given a 45 day window for a resolution. It has been over 50 days and they have NOT responded in any way. They continue to add late fees even though we have been current since the modification. The Servicer has verbally responded that they will NOT honor the signed modification from -/-/-, given that we did NOT accept their revised modification offer. They have NOT furnished their response in writing nor in a timely manner. We informed them that we will be filing a complaint against them.
Select Portfolio Servicing, Inc customer in California
Dec 07, 2015
* Source: CFPB Complaint Database
Select Portfolio Servicing, Inc response to complaint:
Closed with non-monetary relief
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