Navy FCU Bank Account Or Service Complaint

Cashing a check without an account Account opening, closing, or management

Navy FCU Bank account or service department,

Cashing a check without an account Account opening, closing, or management Maryland

I have - different loans with Navy Federal Credit Union that I got behind on atleast - payments about 6 months ago. I called the credit union and make payment arrangements and they were very helpful over the phone. The representative stated since I ' am a long term consumer that they would off set my finance charges and adjust my credit history to paid asgreed. A couple of months has past since the last conversation with Navy Federal and at this time their agreements were not satisfied per our conversation. My monthly payments are getting outrageous.

Navy FCU customer in Maryland
Dec 07, 2015

* Source: CFPB Complaint Database

Navy FCU response to complaint:
In progress

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How Navy FCU handles Account opening, closing, or management complaints

Created with Highcharts 4.2.3Navy FCUComplaint HistoryComplaints3/20124/20125/20126/20127/20128/20129/201210/201211/201212/20122/20133/20134/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20151/20162/20164/20165/20166/20167/20169/201612/201602.557.51012.515Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Navy FCUAccount opening, closing, or management1.2%75.1%4.6%7.1%2.9%9.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageAccount opening, closing, or management3.7%66.2%15.8%8.6%1.8%3.3%0.6%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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