Barclays Credit Card Complaint

Credit line increase/decrease

Barclays Credit card department,

Credit line increase/decrease New York

Barclaycard - MasterCardThey decided to close my credit card for lack inactivity without any notification. Letter mailed -/-/- - according to them they mailed a letter notifying me that the account is closed. - 2014 - Account was establishedI would have happily bought some toothpaste or soda can with their credit card to keep it active. However, they closed the account without any notification or communication. In my opinion, this is a denial of credit is illegal and a violation of Frank-Dodd Act. I would even argue this is racially motivated.

Barclays customer in New York
Dec 05, 2015

* Source: CFPB Complaint Database

Barclays response to complaint:
In progress

Created with Highcharts 4.2.3BarclaysComplaint HistoryComplaints12/20113/20125/20127/20128/20129/201210/201211/201212/20121/20135/201310/201312/20135/20146/20148/20149/201410/201411/201412/20141/20154/20155/20156/20157/20158/20159/201510/201511/201512/201501234Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3BarclaysCredit line increase/decrease66.7%7.1%14.3%2.4%7.1%2.4%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCredit line increase/decrease0.2%8.2%9.7%2.3%0.4%5.8%73.3%0.1%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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