Citibank Mortgage Complaint

Conventional fixed mortgage Settlement process and costs

Citibank Mortgage department,

Conventional fixed mortgage Settlement process and costs North Carolina

I was tricked into an all interest loan without given all the information of want the loan actually was until I started noticing that my principal did not move. The loan started out at - and after 12 years it 's down to - after I have put - of my money straight to principle. the company is citi -finance. I have been told that i am under a predator loan. But no one has told me want to do about it. I refinanced the loan with them and they pushed the loan back to a thirty year loan.

Citibank customer in North Carolina
Dec 05, 2015

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with explanation

Created with Highcharts 4.2.3CitibankComplaint HistoryComplaints1/20123/20125/20127/20129/201211/20121/20133/20135/20137/20139/201311/20131/20143/20145/20147/20149/201411/20141/20153/20155/20157/20159/201511/20152/20165/20168/201611/20162/201702.557.51012.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3CitibankSettlement process and costs1.1%74.3%9.1%6.4%2.6%5.3%1.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageSettlement process and costs0.4%6.3%5.3%1.1%2.8%6.4%76.1%1.5%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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http://online.citibank.com/
800-870-1073
701 E 60th St N
Sioux Falls ND 57104
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