Google Inc. Money Transfers Complaint

Domestic (US) money transfer Money was not available when promised money was not available when promised

Google Inc. Money transfers department,

Domestic (US) money transfer Money was not available when promised Money was not available when promised Rhode Island

Google wallet froze my account for me to verify my identity and submit tax ID info. I have verified my ID AND submitted the tax ID info. I have more than $500.00 in there and it wo n't let me transfer it out. I have asked for someone to call me many times and called their support people ( in - ) many times. The out of country support will not help me. Now I 'm attempting to email, call and get call backs and NOBODY there will contact me - For example, there 's an option to request call back on the website. I request calls and nobdoy calls me.

Google Inc. customer in Rhode Island
Dec 03, 2015

* Source: CFPB Complaint Database

Google Inc. response to complaint:
Untimely response

Created with Highcharts 4.2.3Google Inc.Complaint HistoryComplaints10/201312/20142/201510/201511/201512/20151/201600.250.50.7511.25Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Google Inc.Money was not available when promised71.4%28.6%Closed with explanationUntimely responseSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageMoney was not available when promised1.2%75.8%14.4%6.1%1.4%1.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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