Conventional fixed mortgage Loan servicing, payments, escrow account
Residential Credit Solutions Mortgage department,
Conventional fixed mortgage Loan servicing, payments, escrow account Texas
On - - 2015, I found my property at ( RCS Account number xxxxxxxxxx ) listed on - for sale. I contacted RCS mortgage Inc on - - 2015 to find out why the home was listed and the representative confirmed that my home was not listed by RCS and he had no knowledge of that action and the listing agent may have independently taken that action. On - - 2015, I contacted the listing agent to remove that property from the website and or all sites that it is listed on because that home is not for sale. The listing agent stated that she was directed by - - - to list the home and the emails are attached ( - Pages ), she forwarded the emails to me and I am faxing to RCS. I called RCS mortgage again on - - 2015 and spoke to - and explained this situation again and she needed me to fax in the documentation so RCS could follow up on this situation, she stated that RCS would send me a letter after receiving my fax with the documents to let me know that status of their inquiry. I have been paying RCS for 4 years, do not understand why - - - is doing any action with my loan. I have contacted and reported this action to the consumer finance protection board and contacted an attorney to pursue legal action.
Residential Credit Solutions customer in Texas
Dec 03, 2015
* Source: CFPB Complaint Database
Residential Credit Solutions response to complaint:
Closed with explanation
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