TCF National Bank Bank Account Or Service Complaint

Checking account Deposits and withdrawals

TCF National Bank Bank account or service department,

Checking account Deposits and withdrawals Minnesota

In 2014 my purse was stolen from me with all of my banking information inside of it including my Pin number and account information to the TCF bank. As I went in to try and close the account and get a new credit card the bank had explained to me that a fake check was deposited into my account for $2500.00. I then filed a claim and a police report and also got my lawyer involved with this issue. I sent in multiple pieces of evidence showing that I was not the one who applied the fake check into my account, these are documents I still hold with me today. After sending in all of the information I had on the identity theft the bank came back and said that I am responsible for the incident and I have to pay the money back even though I sent in evidence showing it was not me. This has been going on for over a year now and is preventing me from making any further life changes with this on my credit report. I am not allowed to have a bank account and I am unable to find a place to live or buy a car due to this issue. I am not sure why during investigation they did not look at surveillance cameras or anything else to help solve my case but I can still prove today that I am not the one that deposited the fake check into my account.

TCF National Bank customer in Minnesota
Dec 02, 2015

* Source: CFPB Complaint Database

TCF National Bank response to complaint:
Closed with explanation

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