State Farm Bank Credit card department,
Closing/Cancelling account Wisconsin
- - 2015 I saw that my State Farm credit card had expired - 2015. I called to inquire where my updated card was and they informed me the card had been canceled. The customer service rep was n't able to tell me why, but said they would have someone call me the next business day. That call did happen and I was informed the card was closed - 2015 due to inactivity. I had used the card - 2015. I never received a letter stating that my card was going to be cancelled or had been cancelled. The woman I spoke with regarding why card was canceled told me they do n't mail letters-they just close out the card without informing the customer.
State Farm Bank customer in Wisconsin
Nov 28, 2015
* Source: CFPB Complaint Database
State Farm Bank response to complaint:
In progress
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