Wells Fargo Mortgage Complaint

Wells Fargo Mortgage department,

Conventional fixed mortgage Settlement process and costs Florida

This is very simple, but seems to be complex. I had a mortgage with Wells Fargo for 11 years, and never missed a payment. I refinanced -/-/-, and have had this mortgage with Wells Fargo for over a year, and never missed a payment. So far, so good, right? I can not get - or - to reflect that the - Mortgage was for 11 years ... .they show the dates, but on - , neither - or - show 11 years credit, and that is what I need on my report ... .longevity is important to show my good history. Wells Fargo show the years --, but the - are not showing.