TD Bank Bank account or service department,
Checking account Deposits and withdrawals New Jersey
I had requested an expedited external transfer for an additional $7.00 fee on -/-/2015. However, TD Bank failed to mention that the fee would be deducted from my account a few hours AFTER the transfer had been complete ( industry standard practice is to deduct the fee immediately ). This caused me to fall below my minimum daily balance of $100.00 by $7.00 ( to $93.00 ). I immediately transferred an additional $15.00 to the account just to be safe and avoid a fee for dropping below my minimum balance. However, I was charged $15.00 on -/-/15 ( -! What -! ) for falling below my minimum balance for less than 72 hours. I feel that the bank intentionally delayed the deduction of the $7.00 transfer fee in order to collect an additional $15.00 fee. I had called them and they gave me a typical, pre-scripted response, and claimed that they were unable to help me.
TD Bank customer in New Jersey
Nov 26, 2015
* Source: CFPB Complaint Database
TD Bank response to complaint:
Closed with monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.tdbank.com/ |
Phone | (856) 751-2739 |
Address | 1701 Marlton Pike E Cherry Hill NJ |
TD Bank | |
TD Bank |
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