TD Bank Bank Account Or Service Complaint

Checking account Deposits and withdrawals

TD Bank Bank account or service department,

Checking account Deposits and withdrawals New Jersey

I had requested an expedited external transfer for an additional $7.00 fee on -/-/2015. However, TD Bank failed to mention that the fee would be deducted from my account a few hours AFTER the transfer had been complete ( industry standard practice is to deduct the fee immediately ). This caused me to fall below my minimum daily balance of $100.00 by $7.00 ( to $93.00 ). I immediately transferred an additional $15.00 to the account just to be safe and avoid a fee for dropping below my minimum balance. However, I was charged $15.00 on -/-/15 ( -! What -! ) for falling below my minimum balance for less than 72 hours. I feel that the bank intentionally delayed the deduction of the $7.00 transfer fee in order to collect an additional $15.00 fee. I had called them and they gave me a typical, pre-scripted response, and claimed that they were unable to help me.

TD Bank customer in New Jersey
Nov 26, 2015

* Source: CFPB Complaint Database

TD Bank response to complaint:
Closed with monetary relief

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Contact TD Bank

https://www.tdbank.com/
(856) 751-2739
1701 Marlton Pike E
Cherry Hill NJ
TD Bank
TD Bank

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more