GM Financial Consumer Loan Complaint

GM Financial Consumer Loan department,

Vehicle loan Taking out the loan or lease Taking out the loan or lease Georgia

The problem is with GM Financial and the difficulty I 'm having with the company applying the funds that I sent, before my first regular monthly payment, to principle only. According to what I read, from the company 's literature, all funds made previous to or after a regular monthly payment or simple interest payments would automatically be applied to the principle. I also spoke with a representative who pretty much said the same thing ; before I ever made a payment. In the month of - 2015 I paid a total of $3800.00 on my car loan. To date my monthly payment has not changed even though I paid $3500.00 over my regular monthly payment. The months owed on the loan was corrected to show that I now owe for - ; that 's it. At first when I called I was told that the situation will be corrected. The last time I called I was told that my payments would stay the same and the months I owed would stay the same. What I had been doing is basically making early payments. When I email but get no response. Snippet of email sent to GM Financial '' I made a totalpayment of $ -dollar on myaccount. I havecalled severaltimes to make surethat all of thefunds are appliedto my principleONLY. ''