Seterus Mortgage Complaint

Seterus Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Massachusetts

Seterus Inc services my mortgage which is owned by -. Over the last 7 months Seterus has initiated an escrow account in which they have tried to place flood insurance on my home even though my home is not in a flood zone. They have attempted to charge me for future property tax payments ... ..even though I pay my own taxes. After much haggling and extensive damage to my credit report ( Seterus absolutely crushed my credit rating because of my refusal to pay escrow ) I managed to get Seterus to take away out the flood insurance and taxes off my escrow account. Now they have decided to start a forced placed hazard insurance policy with their " partner '' and keep the escrow account live. I have no explanation as to why they just decided to impose a hazard policy. Lived in my home close to ten years and never was required to have one. After investigating complaints of a similar nature it turns out this is a common practice among mortgage servicers. They receive kickbacks from insurance companies and charge higher premiums on these forced policies. Seterus has managed to take away my ability to refinance to a local bank because of the damage they have done to my credit rating during by imposing their frivolous and un substantiated charges tacked on to my mortgage. They are currently the target of numerous class action law suits along with other mortgage and insurance companies because of these practices. I would much rather resolve this before taking legal action and any help you folks could provide would be great!