Cornerstone Home Lending Inc. Mortgage Complaint

Other mortgage Application, originator, mortgage broker

Cornerstone Home Lending Inc. Mortgage department,

Other mortgage Application, originator, mortgage broker Washington

I contacted a mortgage broker - - - # - at Cornerstone home lending in - WA about setting up an appointment for going over the different types of loans that are available so that i could make the determination whether i wanted to buy a house or build a house USDA vs conventional or FHA. That 's when - - replied saying that it would be no problem, so we set up an appointment for -/-/15. He added that we needed to fill out an online questioner '' which was on his web page under prequalify for a loan. Within minutes, I was notified by a credit reporting agency that he pull a hard credit report. I contacted - and asked him why he did a credit check without asking me and he stated that I asked him to run a credit check and told me congratulations that I was prequalified for the home loan. I never asked - to do a credit check. All I wanted was a consultation to find what type of loan would work the best for me, which was originally stated in the the first email. I originally meet - at low income FHA seminar that was hosted by - So now I 'm concerned that if I want to refinance in the near future that this could effect my interest rates.

Cornerstone Home Lending Inc. customer in Washington
Nov 20, 2015

* Source: CFPB Complaint Database

Cornerstone Home Lending Inc. response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Cornerstone Home Lending Inc.Complaint HistoryComplaints9/201211/20124/20138/20149/20145/201511/20157/201600.250.50.7511.25Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Cornerstone Home Lending Inc.Application, originator, mortgage broker75.0%25.0%Closed with explanationClosed with monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageApplication, originator, mortgage broker2.4%74.6%8.2%5.3%1.1%6.3%1.3%0.8%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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