Cornerstone Home Lending Inc. Application, Originator, Mortgage Broker Complaints

Review and analysis of over 8 complaints against Cornerstone Home Lending Inc.

Cornerstone Home Lending Inc. consumers have reported over 8 official complaints related to Application, originator, mortgage broker. Out of the 8 consumer complaints against Cornerstone Home Lending Inc., 13% were disputed by the consumer (i.e. the consumer was not happy with how Cornerstone Home Lending Inc. responded to their complaint) and 100% were processed in a timely manner. 25% of consumer complaints against Cornerstone Home Lending Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.

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New Application, Originator, Mortgage Broker Consumer Complaints


Cornerstone Home Lending Inc. Mortgage application, originator, mortgage broker

July 19, 2016 - My husband and I obtained an FHA mortgage through Houston-based Crestmark Mortgage, LLC, to finance our new-build - -. The process has been a nightmare, with a complete lack of communication and the lender repeatedly losing our financial documents. We held our noses and did our best to cooperate, being as proactive and responsive to requests as a mortgage consumer could be. The worst part of my experience - and the basis for my complaint to the Consumer Financial Protection Bureau - happened on Thursday, - - ( noting our scheduled close date, happening on Monday - - ). Late...

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Cornerstone Home Lending Inc. Mortgage application, originator, mortgage broker

November 20, 2015 - I contacted a mortgage broker - - - # - at Cornerstone home lending in - WA about setting up an appointment for going over the different types of loans that are available so that i could make the determination whether i wanted to buy a house or build a house USDA vs conventional or FHA. That 's when - - replied saying that it would be no problem, so we set up an appointment for -/-/15. He added that we needed to fill out an online questioner '' which was on his web page under prequalify for a loan. Within minutes, I was notified by a credit reporting agency that he ...

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