International City Mortgage, Inc. Mortgage Complaint

Conventional fixed mortgage Loan servicing, payments, escrow account

International City Mortgage, Inc. Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account California

I have a loan with International City Mortgage ( ICM ), serviced by -. I have an escrow account to save monthly for County ( Property ) Tax and Hazard Insurance. On my Annual Escrow Account Disclosure ( dated -/-/15 ) I noticed a withdrawal from my escrow account in the amount of $220.00 for Misc Escrow '' back in - 2015. I received no notice that this amount was being deducted from my escrow account. I do not know what this withdrawal is for ( ICM / - provided no notice or accounting of the $220.00 they stole '' from my escrow account ). I contacted - to find out about this withdrawal ; they said that it was paid to the mortgagee, ICM ( per - - of - ). The - $ due to ICM, that I am aware of is the monthly mortgage payment ( they have no business taking $ out of my escrow account ). I asked - - why, and he could not answer other than the $ was their 's to take. I asked for a full accounting and reason for the deduction. - - said - would do that, but has not to date ( several weeks ago ). I would like the $220.00 that was stolen from my escrow account by ICM and/or - returned. ICM / - has not provided any notice for the withdrawal or legitimate reason for doing so.

International City Mortgage, Inc. customer in California
Nov 20, 2015

* Source: CFPB Complaint Database

International City Mortgage, Inc. response to complaint:
Closed with monetary relief

Created with Highcharts 4.2.3International City Mortgage, Inc.Complaint HistoryComplaints4/20145/20149/201411/201512/201511/20162/201700.250.50.7511.25Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3International City Mortgage, Inc.Loan servicing, payments, escrow account71.4%28.6%Closed with explanationClosed with monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan servicing, payments, escrow account0.2%5.8%5.1%1.1%2.3%4.0%80.3%1.2%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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