BB&T Financial Credit Card Complaint

Credit card protection / Debt protection

BB&T Financial Credit card department,

Credit card protection / Debt protection Virginia

I was called by the Fraud Department of BB & T bank, -, alerting me to the fraudulent use of my credit card. I returned the call and was told a new card would be sent. I received new card but BB & T bank during - branch visits could not verify charges, account numbers or fraudulent activity on any account. I am concerned this might be a scam.

BB&T Financial customer in Virginia
Nov 20, 2015

* Source: CFPB Complaint Database

BB&T Financial response to complaint:
Closed with explanation

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