Conventional fixed mortgage Loan servicing, payments, escrow account
PennyMac Loan Services, LLC Mortgage department,
Conventional fixed mortgage Loan servicing, payments, escrow account California
I was approved for a Loan Modification fixed rate for ear term, effective -/-/-. My pmt changes monthly and their web portal says I have an ARM that will change -/-/-. I sent in a message with a copy of the Loan Mod asking for the correction and why I was being charged monthly for foreclosure fees. They replied it is an ARM with a change date of -/-/-. Never answered my other question or looked at the Loan Modification.
PennyMac Loan Services, LLC customer in California
Nov 20, 2015
* Source: CFPB Complaint Database
PennyMac Loan Services, LLC response to complaint:
Closed with explanation
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