PayPal Money Transfers Complaint

Domestic (US) money transfer Other transaction issues other transaction issues

PayPal Money transfers department,

Domestic (US) money transfer Other transaction issues Other transaction issues New Jersey

PAYPAL. On - - I opened a Paypal account in order to transfer funds to a friend who had pre-booked for a large group dinner at a - restaurant in - NJ on - -. My friend asked to be paid by - - to pay the restaurant deposit. I received an email from PayPal on - - saying that the payment was pending review due to government regulations and would be completed within 72 hours. ie by - -. On - - I checked my PAYPAL account and still the payment was sitting on pending. I called the Call Center, after waiting 30 minutes I eventually was put in touch with someone who then wrote a comment on the transaction and then escalated and said it would take ANOTHER


It is now - - and the transaction is still sitting on Pending. And now I am going to pay my friend in cash when I see her, but I am unable to cancel the transaction, which means if the transaction is finally approved she is going to owe me money as she 's been paid twice! This is absolutely ridiculous, I 'm going to a restaurant in New Jersey that makes - food!! - is no longer such a hot topic, most recently relations between - & - have normalised but that is irrelevant anyway, I am going to a restaurant in -!! How can a review of payment to a friend take so ridiculously long, it is unacceptable that they said 72 hours - times and - times PAYPAL failed on this.

PayPal customer in New Jersey
Nov 18, 2015

* Source: CFPB Complaint Database

PayPal response to complaint:
Closed with non-monetary relief

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Contact PayPal

https://www.paypal.com
(408) 967-1000
2211 N 1st St
San Jose CA 95131
PayPal
PayPal

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more