Domestic (US) money transfer Other transaction issues other transaction issues
PayPal Money transfers department,
Domestic (US) money transfer Other transaction issues Other transaction issues New Jersey
PAYPAL. On - - I opened a Paypal account in order to transfer funds to a friend who had pre-booked for a large group dinner at a - restaurant in - NJ on - -. My friend asked to be paid by - - to pay the restaurant deposit. I received an email from PayPal on - - saying that the payment was pending review due to government regulations and would be completed within 72 hours. ie by - -. On - - I checked my PAYPAL account and still the payment was sitting on pending. I called the Call Center, after waiting 30 minutes I eventually was put in touch with someone who then wrote a comment on the transaction and then escalated and said it would take ANOTHER
It is now - - and the transaction is still sitting on Pending. And now I am going to pay my friend in cash when I see her, but I am unable to cancel the transaction, which means if the transaction is finally approved she is going to owe me money as she 's been paid twice! This is absolutely ridiculous, I 'm going to a restaurant in New Jersey that makes - food!! - is no longer such a hot topic, most recently relations between - & - have normalised but that is irrelevant anyway, I am going to a restaurant in -!! How can a review of payment to a friend take so ridiculously long, it is unacceptable that they said 72 hours - times and - times PAYPAL failed on this.
PayPal customer in New Jersey
Nov 18, 2015
* Source: CFPB Complaint Database
PayPal response to complaint:
Closed with non-monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.paypal.com |
Phone | (408) 967-1000 |
Address | 2211 N 1st St San Jose CA 95131 |
PayPal | |
PayPal |
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