Credit card False statements or representation indicated committed crime not paying
Amex Debt collection department,
Credit card False statements or representation Indicated committed crime not paying Florida
- - - - - -, -. -/-/-American Express GoldDeceased Account Resolution Team-fax : -phone : -Re : Notification of Death - - - -Dear American Express : This letter is written to request after monthly phone calls since -/-/- have failed to advance my request, please convert my husbands account back into his name. My husband died on -/-/-, minutes before midnight, in essence -. Less than 48-hours following - death I was contacted by American Express and the representative asked for -, his payment that month was late. I notified the representative of - death.
I asked the representative on that day these questions? 1 ) " Did I apply for this line of credit? I explained that I was an authorized user and I had no memory of applying for this line of credit. the representative placed me on a brief hold, when she returned to the phone she stated : " You both applied for the credit card. " 2 ) " Am I responsible for this credit card? I thought I was an authorized user only? '' The representative replied " yes. " Deceased 's Full Name : - - -Address : - - -, - -, -Social Security Number : -Date of Birth : -/-/-Account Number : -To be clear, I have met with Legal Council since in my opinion you are posturing in a manor which demonstrates you are impeding progress. Since inaction is your only action, I am notifying you may sue the estate of your relative or a person legally responsible to pay the debt. However, I have no obligation to pay debts I do not owe. Please contact me by email -- about any questions regarding this account. Sincerely, - - -
Amex customer in Florida
Nov 17, 2015
* Source: CFPB Complaint Database
Amex response to complaint:
Closed with non-monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.americanexpress.com/ |
Phone | 800-528-4800 |
Address | P.O.Box 981540 El Paso TX 79998 |
Amex | |
Amex |
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