Review and analysis of over 26 complaints against Amex
Amex consumers have reported over 26 official complaints related to False statements or representation. Out of the 26 consumer complaints against Amex, 19% were disputed by the consumer (i.e. the consumer was not happy with how Amex responded to their complaint) and 100% were processed in a timely manner. 12% of consumer complaints against Amex resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 23% resulted in non-monetary compensation.
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Amex Debt collection false statements or representation indicated shouldn't respond to lawsuit December 2, 2015 - American Express filed a judgement against me. I settled the debt with them in - 2015. They did n't release the judgement. I found out couple days ago that I still have the judgement against me when I am applying for a mortgage. I called them and asked them to expedite. They said it will take 6-8 weeks, there is no expedite process. I asked why did n't they release it 2 months ago. They said this is not an automatic process. I have to call them and ask them to release. Is this true? Why could they do so? I paid but they still hold the judgement against me unless I ask them to release? I alr... |
Amex Debt collection false statements or representation attempted to collect wrong amount November 19, 2015 - The drop-down menu does not have an option that would be on point with my complaint which is trifold:1 ) During negotiations of the settlement of balance on my credit cards, Amex repeatedly represented and promised that if I entered into a repayment agreement and made all payments on time pursuant to it, my accounts with Amex would be reopened based only on the repayment history. However, when I contacted Amex upon making all - payments on time, Amex refused to reopen my, accounts. 2 ) During the repayment period of 36 months, neither Amex nor their debt collector - - - provided period... |
Amex Debt collection false statements or representation indicated committed crime not paying November 17, 2015 - - - - - - -, -. -/-/-American Express GoldDeceased Account Resolution Team-fax : -phone : -Re : Notification of Death - - - -Dear American Express : This letter is written to request after monthly phone calls since -/-/- have failed to advance my request, please convert my husbands account back into his name. My husband died on -/-/-, minutes before midnight, in essence -. Less than 48-hours following - death I was contacted by American Express and the representative asked for -, his payment that month was late. I notified t... |
Amex Debt collection false statements or representation attempted to collect wrong amount November 6, 2015 - ON - - I agreed to a settlement offer from American Express regarding a debt due to them reneging on my insurance/protection of credit card payment drove the account delinquent. Agreement was made for $30.00 monthly until the debt of $720.00 is paid off or - - ; whichever comes first ; right? well I established a date of the - of each month for them to deduct the funds automatically from my checking account. I was told if the - fell on the weekend or holiday, they would take it prior to that date ; although a letter of which I 'm currently reviewing states the terms are t... |
Amex Debt collection false statements or representation impersonated an attorney or official June 15, 2015 - I was recently contacted by American Express and told that I needed to pay a debt immediately, even though I am in credit counseling and I am depositing funds into an escrow account to be deposit for a debt settlement. I was threatened with a lawsuit, even though they acknowledged that I am taking steps to settle my debt with them out of court. I was not contacted by an attorney. I am paying money to settle my debt with American Express right now and I want to be left alone by them. ... |
Amex Debt collection false statements or representation attempted to collect wrong amount May 29, 2015 - american express continues to submit false information to the credit bureaus. I filed a complaint with - and they repaired my report plus denied American Express access. Now they are submitting false information as if I have active accounts which lowers my credit report. Due to illness, I could not pay them and was charged off in -/-/2012. They continue to manipulate my report resulting in a - point spread between - and -. I could really use your help as I view thjis as fraud. They also tried to say I opened new active accounts which may or may not still be on report. At this tim... |
Amex Debt collection false statements or representation attempted to collect wrong amount May 27, 2015 - After calling, setting up a payment plan, and paying the balance off over the length of - years this company called and requested additional fund be paid immediately or legal action would be taken. The owner of this account it - and has -. ... |