Carrington Mortgage Mortgage department,
FHA mortgage Loan servicing, payments, escrow account Oklahoma
Carrington Mortgage Services LLC consistently processes my payments incorrectly. I always pay additional principal and it is always processed as an additional regular payment. I was instructed to mail my payments to a different address so that this would no longer happen. I have mailed two payments to the new address and the payments are still processed incorrectly. This has occurred approximately 8 times in the last 2 years.
Carrington Mortgage customer in Oklahoma
Nov 14, 2015
* Source: CFPB Complaint Database
Carrington Mortgage response to complaint:
In progress
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