Conventional fixed mortgage Loan servicing, payments, escrow account
PennyMac Loan Services, LLC Mortgage department,
Conventional fixed mortgage Loan servicing, payments, escrow account Washington
Penny Mac consistently misapplies my payments. I generally pay more than the minimum. They apply it all to principal, add late fees, call me for payment, when the full amount+ is always sent in WAY before the due date. Then I have to spend too much time on the phone getting fees reversed and explaining to them how to apply the payment correctly. If it didn ; t cost me money, I would switch companies in a heartbeat.
PennyMac Loan Services, LLC customer in Washington
Nov 14, 2015
* Source: CFPB Complaint Database
PennyMac Loan Services, LLC response to complaint:
Closed with non-monetary relief
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