AES/PHEAA Student Loan Complaint

Non-federal student loan Dealing with my lender or servicer trouble with how payments are handled

AES/PHEAA Student loan department,

Non-federal student loan Dealing with my lender or servicer Trouble with how payments are handled Indiana

I went to - Univeristy in - -, IN. I took out private student loans to help pay for school and immediately began repaying them when the loans went into repayment. That was -/-/-. It has been nearly 5 years since I made my first payment and my balance has n't been touched on the largest loan I have through AES/PHEASS. When I applied for these loans I was barely working full time for $ -/hour and supporting myself on my own ... very meagerly. However, the lender informed me that if I qualify for $1000.00 loan then I also qualify for a $30000.00 loan. That was -/-/-. How can being credit worthy for $1000.00 mean that I 'm equally as creditworthy for $30000.00 especially at that income? While I was in school it capitalized until it totaled $45000.00. I 've been paying more than my statement says I owe, sometimes by as much as $300.00 ... yet the principal on the large loan still never goes down.


) and if I pay half what my loans were for ... their lawyers will prove the loans are invalid and will have them dismissed. Has anyone heard of - - -., - -, or national legal staff support? These are the people claiming to handle my case, and I just recently was sent a power of attorney form to have notarized in case lenders refuse to release information. I am afraid to go forward any more than I already have until I know this is n't a scam. How do I fix the damage I may have already caused myself by following their directions and not paying the lender? I feel like without doing something, I will never pay these loans off. Until last month, I 've paid faithfully, and usually more than I owe. I do n't understand how I 'm not getting anywhere when the bill says I owe $95.00 but I have paid $400.00. Where is my money going and if I owe it, why is n't it on my bill!?

AES/PHEAA customer in Indiana
Nov 14, 2015

* Source: CFPB Complaint Database

AES/PHEAA response to complaint:
In progress

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more