Capital One Debt Collection Complaint

Credit card False statements or representation attempted to collect wrong amount

Capital One Debt collection department,

Credit card False statements or representation Attempted to collect wrong amount California

- - - purchased my debt from Capital One in the amount of $300.00. The amount that - - - is charging me is $450.00. - and I agreed to settle at $350.00 ( more than I needed to pay ) and I paid it. They cashed a check with an agreement letter attached that states, " Only cash if you agree to delete account permanently from credit reports ''. Since calling to follow up with - they have told me that there is still a balance of $100.00, which is completely absurd. This is totally inaccurate reporting and it 's deceitful, not to mention they cashed a check on an implied agreement.

Capital One customer in California
Nov 13, 2015

* Source: CFPB Complaint Database

Capital One response to complaint:
Closed with explanation

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Contact Capital One

http://www.capitalone.com/
(703) 720-1000
[email protected]
1680 Capital One Dr
McLean VA 22102
Capital One
Capital One

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