Residential Credit Solutions Mortgage Complaint

Conventional fixed mortgage Loan servicing, payments, escrow account

Residential Credit Solutions Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Illinois

After many months, we were finally able to reach an affordable loan modification with -. But soon after that, - grossly miscalculated our escrow - they charged us $1200.00 per month for insurance instead of the correct amount of $1200.00 per year. Despite repeated efforts on our part, they would not fix the problem, they stopped crediting our payments correctly, and they put us into default. Instead of fixing the problem, they sold our account to RCS, which is now foreclosing on us because of - malfeasance.

Residential Credit Solutions customer in Illinois
Nov 12, 2015

* Source: CFPB Complaint Database

Residential Credit Solutions response to complaint:
Closed with explanation

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more