Discover Credit Card Complaint

Unsolicited issuance of credit card

Discover Credit card department,

Unsolicited issuance of credit card California

I RECEIVED A PHONE CALL FROM - ON MY HOME SCREEN ON MY MOBILE DEVICE IT SHOWS THE NUMBER FROM COLORADO. WHEN I ANSWERED THE CALL THE MESSAGE STATED ABOUT MY CREDIT CARD BALANCE STATING TO PRESS -. AFTER DOING THIS THE PERSON WHO ANSWERED MY CALL WAS - AND SINGING.! I HUNG UP! ANOTHER NUMBER ASSOCIATED WITH THIS CALL- - -.-CREDIT CARD/ LOWER INTEREST RATES- - - -BOTH THESE NUMBERS WERE FROM THE SAME CALLER. I RECEIVED - CALL BUT - DIFFERENT NUMBERS WERE SHOWN

Discover customer in California
Nov 12, 2015

* Source: CFPB Complaint Database

Discover response to complaint:
Closed with explanation

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How Discover handles Unsolicited issuance of credit card complaints

Created with Highcharts 4.2.3DiscoverComplaint HistoryComplaints1/20127/20128/201210/201211/201212/20122/20136/20137/20139/201310/201311/201312/20132/20146/20149/201411/201412/20141/20152/20153/20154/20155/20156/20158/201511/201512/20154/20167/201612/2016012345Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3DiscoverUnsolicited issuance of credit card40.9%4.5%45.5%2.3%2.3%4.5%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageUnsolicited issuance of credit card0.8%57.8%11.4%22.2%1.9%5.4%0.3%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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