USAA Savings Mortgage department,
VA mortgage Loan modification,collection,foreclosure Georgia
We received a modification in -/-/- 2014. I was laid off of my Job -/-/- of the same year. We applied for another modification Through our servicer USAA. We were denied and then appealed it because of missing information ( copy inclosed ). We were told that per VA guidelines we are only allowed - modification every 3 years and only - during the life of the loan. Please assist us with this. Thank you
USAA Savings customer in Georgia
Nov 10, 2015
* Source: CFPB Complaint Database
USAA Savings response to complaint:
Closed with explanation
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