Other bank product/service Problems caused by my funds being low
State Farm Bank Bank account or service department,
Other bank product/service Problems caused by my funds being low Florida
I bank with State Farm Bank. Last night my debit card was declined for insufficient funds. I checked my balance using the most recent version of the State Farm Pocket Agent app for Android ( version 5.3.0 updated on - -, 2015 ) and it showed sufficient " available '' funds. It turns out that the dollar amount shown in the app is actually the " current balance '', but the description of the dollar amount the app gives is " available balance ''. ( I double-checked this against the website and the website showed the correct " current '' and " available '' balances ). This app has over one-million downloads.
State Farm Bank customer in Florida
Nov 10, 2015
* Source: CFPB Complaint Database
State Farm Bank response to complaint:
Closed with explanation
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