Seterus Mortgage Complaint

Seterus Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Alabama

Hello, Setursus mortgage lender took over my mortgage from - - - and we have had problems with our payments going up because of our insurance, we purchased our own insurance where we have our car insurance, seturus was contacted from our agent and was told we will not be paying our insurance through them that it will be bank drafted through our personal banking account because my insurance agent and I had already had this taken care of, they were faxed the declaration by my agent and I also faxed it myself just to insure they received it. Seturus writes a check to my insurance company for a year payment over drafting my escrow account and still raising my payments after being told that we have our own house insurance.