Fay Servicing, LLC Mortgage Complaint

FHA mortgage Loan servicing, payments, escrow account

Fay Servicing, LLC Mortgage department,

FHA mortgage Loan servicing, payments, escrow account Pennsylvania

Well my mortgage was under - lending services at the time my insurance was still active once they transferred my mortgage over to fay servicing they cancelled my insurance an was turn over to fay servicing I was never informed of the change of insurance an taxes.they just kept taking payment an increasing my mortgage payment I resently changed my insurance an now my monthly payment of my mortgage just increased ..

Fay Servicing, LLC customer in Pennsylvania
Nov 10, 2015

* Source: CFPB Complaint Database

Fay Servicing, LLC response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Fay Servicing, LLCComplaint HistoryComplaints2/20134/20136/20137/20138/201311/201312/20131/20142/20143/20145/20146/20147/20148/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20152/20163/20164/20165/201602468Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Fay Servicing, LLCLoan servicing, payments, escrow account97.9%2.1%Closed with explanationClosed with monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan servicing, payments, escrow account0.2%5.8%5.1%1.1%2.3%4.0%80.3%1.2%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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