American Credit Acceptance, LLC Consumer Loan Complaint

Vehicle loan Managing the loan or lease managing the loan or lease

American Credit Acceptance, LLC Consumer Loan department,

Vehicle loan Managing the loan or lease Managing the loan or lease Florida

I purchased a - - from a well known nationwide dealership and because I needed financing American Credit Acceptance agreed to be the lender. While attempting to make the first - payments online and over the phone the aforementioned lender had major difficulty processing a credit card payment. It literally took - phone calls for - payment to be processed. Several days after going through similar issues with the second payment, I received several calls and voice messages the week of - - from American Credit Acceptance. I returned the call just to be told by one of their reps that the company no longer accepts credit cards as a payment option. Is this legal? What 's my recourse, if any? Can a merchant in the U.S. all of a sudden stop taking credit cards? Can the consumer be forced into using payment options such as - - and - -? I use my - - - - - for the points/rewards and it 's the only credit card I own. If they ca n't accept credit cards then I prefer not doing business with this organization. Please Advise.

American Credit Acceptance, LLC customer in Florida
Nov 06, 2015

* Source: CFPB Complaint Database

American Credit Acceptance, LLC response to complaint:
In progress

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