Blackhawk Network Holdings Inc. Prepaid Card Complaint

General purpose card Unauthorized transactions/trans. issues

Blackhawk Network Holdings Inc. Prepaid card department,

General purpose card Unauthorized transactions/trans. issues Maryland

I purchased visa gift card labeled as debit from giftcardmall, but they are sending product incapable of handling debit transactions. The major issue is that this specific debit product I received does not come with PIN ( in violation of federal reserve board regulations ), therefore, it can not be processed as debit card even though it has the word of DEBIT on the card. Additionally, they deliberately mixed the " terms and conditions '' of different products ( issued by different banks ) for the same item, so that consumers are unable to tell which product we are actually purchasing. The terms and conditions page for the item : --The terms and conditions page for - product : -

Blackhawk Network Holdings Inc. customer in Maryland
Nov 04, 2015

* Source: CFPB Complaint Database

Blackhawk Network Holdings Inc. response to complaint:
Closed with explanation

Consumer disputes how Blackhawk Network Holdings Inc. handled their complaint

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