PayPal Bank Account Or Service Complaint

Other bank product/service Making/receiving payments, sending money

PayPal Bank account or service department,

Other bank product/service Making/receiving payments, sending money Kentucky

HelloOn - - I received a very cryptic email from Paypal that my account was being suspended for security reasons, since then I have attempted to communicate with them via phone or email to get issue resolve with no successI am being told that I have violated their terms and conditions and because of this my account has been suspended and money will be on hold for 180 daysI have attempted to find out what policy was violated and I ca n't get an explanation I have also asked why they need to keep my money and receive no real reasonI have detailed emails that I can provide with communication with Paypal on this issue to anyone that would like to reviewThanks

PayPal customer in Kentucky
Nov 02, 2015

* Source: CFPB Complaint Database

PayPal response to complaint:
Closed with non-monetary relief

Consumer disputes how PayPal handled their complaint

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https://www.paypal.com
(408) 967-1000
2211 N 1st St
San Jose CA 95131
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