AES/PHEAA Student Loan Complaint

Non-federal student loan Dealing with my lender or servicer don't agree with fees charged

AES/PHEAA Student loan department,

Non-federal student loan Dealing with my lender or servicer Don't agree with fees charged Virginia

This is in relation to an already submitted request, [ Case number : - ]. I noticed that the interest I was charged this month was severely decreased to -. -/-/-, I made a payment two payments : one of $830.00 - $210.00 went to interest and $610.00 went to the principal - and one of $500.00 - half went to the principal and half went to interest. I included past payment history for you to see the extremely high amounts of interest I was paying even though I have a good credit score, pay on time, and am way ahead of payments - no payment is due at this time, but I continue to make monthly payments. I can provide this information in a different format if that is


I would like to request that past payments on this account be reviewed to ensure that the same fair interest rate that I received -/-/- applies. Again, I have good credit, make payments monthly, and am way ahead of my payments as no money is due from me at this time. I am saving for a home and I think I should not have to pay crazy high interest rates while I 'm paying my loans back responsibly. Thanks for all your help! Loan DetailsPayment Date Payment Type Amount Balance Action-/-/- Borrower Payment $500.00 $ -This payment was applied to the following loans : Disb. Date Loan Type Principal Interest Late FeeTotals : $430.00 $63.00 $ -/-/- - $430.00 $63.00 $ 0.00-/-/- Borrower Payment $830.00 $ -This payment was applied to the following loans : Disb. Date Loan Type Principal Interest Late FeeTotals : $610.00 $210.00 $ -/-/- ALPLN $610.00 $210.00 $ -/-/- Borrower Payment $500.00 $ -This payment was applied to the following loans : Disb. Date Loan Type Principal Interest Late FeeTotals : $290.00 $200.00 $ -/-/- - $290.00 $200.00 $ -/-/- Borrower Payment $500.00 $ -This payment was applied to the following loans : Disb. Date Loan Type Principal Interest Late FeeTotals : $100.00 $390.00 $ -- - $100.00 $390.00 $ -/-/- Borrower Payment $260.00 $ -This payment was applied to the following loans : Disb. Date Loan Type Principal Interest Late FeeTotals : $0.00 $260.00 $ -/-/- - $0.00 $260.00 $ -/-/- Borrower Payment $500.00 $ -This payment was applied to the following loans : Disb. Date Loan Type Principal Interest Late FeeTotals : $200.00 $290.00 $ -/-/- - $200.00 $290.00 $ -/-/- Borrower Payment $500.00 $ -This payment was applied to the following loans : Disb. Date Loan Type Principal Interest Late FeeTotals : $140.00 $350.00 $ -/-/- - $140.00 $350.00 $ -/-/- Borrower Payment $3700.00 $ -This payment was applied to the following loans : Disb. Date Loan Type Principal Interest Late FeeTotals : $3500.00 $230.00 $ -/-/- - $3500.00 $230.00 $ -/-/- Borrower Payment $500.00 $ -This payment was applied to the following loans : Disb. Date Loan Type Principal Interest Late FeeTotals : $210.00 $280.00 $ -/-/- - $210.00 $280.00 $ -/-/- Borrower Payment $370.00 $ -This payment was applied to the following loans : Disb. Date Loan Type Principal Interest Late FeeTotals : $60.00 $310.00 $ -/-/- - $60.00 $310.00 $ - Borrower Payment $370.00 - - payment was applied to the following loans : Disb. Date Loan Type Principal Interest Late FeeTotals : $60.00 $310.00 $ -/-/- - $60.00 $310.00 $ - Borrower Payment $370.00 $ -This payment was applied to the following loans : Disb. Date Loan Type Principal Interest Late FeeTotals : $69.00 $300.00 $0.00

AES/PHEAA customer in Virginia
Nov 02, 2015

* Source: CFPB Complaint Database

AES/PHEAA response to complaint:
Closed with explanation

Created with Highcharts 4.2.3AES/PHEAADealing with my lender or servicerSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageDealing with my lender or servicerSource: Consumer Financial Protection Bureau

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