Bank of America Consumer Loan Complaint

Installment loan Managing the loan or lease

Bank of America Consumer loan department,

Installment loan Managing the loan or lease Idaho

I made a large payment on my Bank of America credit card which I have had for 13 years. I thought the large payment would help my credit, but instead they immediately lowered my credit limit, ruining my credit and I have no funds to use. I have always been on time with my payments and I was n't even notified! This company is evil and low life.

Bank of America customer in Idaho
Oct 31, 2015

* Source: CFPB Complaint Database

Bank of America response to complaint:
Closed with explanation

Consumer disputes how Bank of America handled their complaint

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How Bank of America handles Managing the loan or lease complaints

Created with Highcharts 4.2.3Bank of AmericaComplaint HistoryComplaints3/20124/20125/20126/20127/20128/20129/201210/201211/201212/20121/20132/20133/20134/20135/20136/20137/20138/20139/201310/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20152/20163/20164/20165/20166/20168/201612/20161/20172/201702.557.51012.515Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Bank of AmericaManaging the loan or lease4.4%77.6%6.3%7.3%2.9%1.0%0.5%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageManaging the loan or lease0.3%8.4%1.4%0.5%1.9%9.2%76.9%1.4%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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https://www.bankofamerica.com/
(704) 386-5681
100 N Tryon St Ste 220
Charlotte NC 28202
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