Barclays Credit card department,
Barclaycard closed my account and took the earned points I had on my account with no explanation as to why. The accumulated points totaled -, with an approximate value of $15000.00. I received a letter stating that the account was closed in accordance with the terms and conditions of the Card Member Agreement. '' The letter never states which term or agreement was violated. I have never been late on my monthly payments or missed any payments. I made several phone calls to discuss this with no success. Each time I was told to mail a letter. Attached is the letter I mailed to - different addresses I was given by Barclaycard Customer Service.
Barclays customer in Georgia
Oct 30, 2015
* Source: CFPB Complaint Database
Barclays response to complaint:
Closed with monetary relief
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