Speedy Cash Holdings Payday Loan Complaint

Payday loan Can't stop charges to bank account can't stop charges to bank account

Speedy Cash Holdings Payday loan department,

Payday loan Can't stop charges to bank account Can't stop charges to bank account Idaho

See previous complaint for initial details. My account was attempted to be debited twice. Speedy Cash stated in was " impossible '' for them to have attempted a second deduction. I sent bank information proving my account was attempted a second time, regardless of what they claimed in their answer. I received an email back from them stating they would refund " ANY '' fees associated with their error after 3 days. This was a contradiction to what they were stating before when they were refusing to issue a credit even though it was verified as an error on their side. Speedy Cash finally issued ONE $29.00 credit, however, they failed to issue a second credit for $29.00 and I have now incurred a $10.00 Negative Balance Fee from my bank.

Speedy Cash Holdings customer in Idaho
Oct 28, 2015

* Source: CFPB Complaint Database

Speedy Cash Holdings response to complaint:
Closed with monetary relief

Consumer disputes how Speedy Cash Holdings handled their complaint

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