Discover Money Transfers Complaint

Discover Money transfers department,

Domestic (US) money transfer Fraud or scam Fraud or scam Maine

My name is - - and I am - years old. In - 2015 I received a phone call from - saying my computer was ready to crash and needed protection. It scared me to think it might crash and I would lose everything. They said they could fix it, and protect it, if I purchased their program. I accepted their advice, and offer, and used my - card as payment. However, after thinking about it, I did not have a good feeling and worried it was a scam. The very next morning I spoke with - and - to cancel it and issue a credit. - was not happy I wanted to do that, but said it would be done. I spoke with - and they issued a pending credit, which showed on my last statement. In late - we moved and I no longer even have that computer. I just received my most recent bill and the credit was reversed. Both I, and my husband have been on the phone with - and - today trying to resolve this. We called - first and they said to call -. I then spoke with a woman there who said it had been cancelled. She connected me to someone else, but i was disconnected. We are looking to you to get this resolved as soon as possible. Thank you.