Barclays Credit Card Complaint

Rewards

Barclays Credit card department,

Rewards New York

I accumulated over - miles on my barclaycard arrival card account. worth at least $570.00 if redeemed for travel related purchases. the Bank decided that giving 2.2 % on all purchases is to custy to them, so they closed my account and stole my rewards.

Barclays customer in New York
Oct 26, 2015

* Source: CFPB Complaint Database

Barclays response to complaint:
Closed with explanation

Company profile

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How Barclays handles Rewards complaints

Created with Highcharts 4.2.3BarclaysComplaint HistoryComplaints12/20112/20123/20124/20125/20126/20127/20128/20129/201210/201211/20121/20133/20134/20136/20137/20138/20139/201312/20131/20142/20144/20145/20146/20147/20149/201410/201411/201412/20142/20153/20154/20155/20156/20157/20158/20159/201510/201512/20151/20162/201602468Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3BarclaysRewards43.4%23.6%24.5%4.7%2.8%0.9%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageRewards0.1%19.3%4.2%4.2%0.5%17.5%53.6%0.5%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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