Citizens Financial Group, Inc. Mortgage Complaint

Conventional fixed mortgage Loan modification,collection,foreclosure

Citizens Financial Group, Inc. Mortgage department,

Conventional fixed mortgage Loan modification,collection,foreclosure North Carolina

we have been getting late night collection calls from our mortgage company because we are two payments behind. We have been in contact with the on a monthly basis to let them know why we are behind and when the next payment would arrive. The other night we received a call from the same number at -. It showed up tonight again when the representative called and harassed us about all of the things we have given the information on just last month. The representative refused to accept my answers and threatened more harassing calls until the loan is brought current.

Citizens Financial Group, Inc. customer in North Carolina
Oct 27, 2015

* Source: CFPB Complaint Database

Citizens Financial Group, Inc. response to complaint:
Closed with explanation

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