Review and analysis of over 5 complaints against Citizens Financial Group, Inc.
Citizens Financial Group, Inc. consumers have reported over 5 official complaints related to Loan modification,collection,foreclosure. Out of the 5 consumer complaints against Citizens Financial Group, Inc., 0% were disputed by the consumer (i.e. the consumer was not happy with how Citizens Financial Group, Inc. responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Citizens Financial Group, Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Citizens Financial Group, Inc. Mortgage loan modification,collection,foreclosure May 2, 2016 - My husband and I had a mortgage loan with - and a - mortgage with CCO Mortgage. We were in our home ten years and was never late on a payment, not once. I was laid off my job of 21 years and asked over an over again to refinance. I was told no by -. During this time the payment went up over - dollars because of the type of loan. That is one of the reasons we wanted to refinance the loan before this happened. We were also told you have never missed a payment so they are not going to help you refinance. We used all of our savings to keep things current. We tried next to do a modifica... |
Citizens Financial Group, Inc. Mortgage loan modification,collection,foreclosure April 11, 2016 - My mother died, left her home to us and had a home equity loan on our - home not sure what to do have been trying to save home and need help. What to work with bank on finding a buyer or being about to rent out home which could pay back loan. I only have - income for a family of - in New Mexico with trying to stable ourself, we still have family items in home was unable to remove in 2014. ... |
Citizens Financial Group, Inc. Mortgage loan modification,collection,foreclosure November 12, 2015 - Dear Sir or Madam : Citizens Bank has not acted in good faith. The alleged " default '' or " delinquency '' was not occasioned through any fault of the undersigned Borrower. The interest rates he has paid for the many years since - concerning the alleged loan terms, have been higher than the market rates throughout those years. Borrower believes the alleged loan terms are no longer valid. The Bank had denied a prior application to refinance for no apparent reason or any explanations several years before his latest appeals and applications beginning in -/-/-. Bank has been advising Bo... |
Citizens Financial Group, Inc. Mortgage loan modification,collection,foreclosure October 27, 2015 - we have been getting late night collection calls from our mortgage company because we are two payments behind. We have been in contact with the on a monthly basis to let them know why we are behind and when the next payment would arrive. The other night we received a call from the same number at -. It showed up tonight again when the representative called and harassed us about all of the things we have given the information on just last month. The representative refused to accept my answers and threatened more harassing calls until the loan is brought current. ... |
Citizens Financial Group, Inc. Mortgage loan modification,collection,foreclosure October 19, 2015 - My - child was hit by a commercial van on -/-/-. We almost lost her, there was an extensive hospitalization. I lost my husband on -/-/- from -. I was left with - children ; my - has - and -, my- child was born with - and -. I work as a - and struggle daily with the financial obligations of homeownership and medical expenses for my children. ... |