Nationstar Mortgage Mortgage department,
VA mortgage Loan servicing, payments, escrow account North Carolina
Nationstar bought my mortgage from - - - and are refusing to honor my original contract with - - -. My - - - contract had me paying 1/2 my payment every two weeks .. this resulted in one full extra payment every year ( good ). However Nationstar says they are forbidden by a contract with - - from honoring that portion of my original contract. .. They have contracted with - - to process payments for them in that manor ( of which they charge an additional - a year to do ) ... .. ... I am still paying my payments every two weeks ( to honor my contractoral agreement ) .. but Nationstar is refusing to apply the full amount I pay to the acct. They are putting it into a SUSPENSE ACCT and only taking out what they say is my monthly payment ... which is resulting in them not applying the extra to the principle which is resulting them in charging me extra interest ... I have also contacted the Attorney General and am hoping that they criminally charge Nationstar as well for Embezzlement.
Nationstar Mortgage customer in North Carolina
Oct 25, 2015
* Source: CFPB Complaint Database
Nationstar Mortgage response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.nationstarmtg.com/ |
Phone | 888-480-2432 |
[email protected] | |
Address | PO Box 619098 Dallas TX 75261 |
Nationstar Mortgage | |
Nationstar Mortgage |
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