Empowerment Ventures, LLC Prepaid Card Complaint

Payroll card Adding money

Empowerment Ventures, LLC Prepaid card department,

Payroll card Adding money Washington

I unfortunately have - ongoing issues with Rushcard. The - being that a new card was supposed to be expedited to me on the - of - that was never shipped. On the - I called to inquire the whereabouts of my card only to be informed it had not been processed so a new card was expedited on the - to again arrive in 1-2 business days. As of the- of -, I still have not received my card not can anyone find a tracking number to find out where it is. Issue # 2. On the - of -, a deposit in the amount of $400.00 was sent to Rushcard via my employer. I have called ever day since the-, sometimes - times to follow up only to either be on hold for - hours or have the automated system hang up on me. If I did get connected to a rep, I would hear the scripted apology & please be patient.


once again guaranteed. My job had been in jeopardy since Its a requirement to have a car. I work with - I 'm forced to take unpaid time off. Ther most embarrassing part is that I have not had any money since the- so I 've been scraping by eating whatever is edible in my home. This has consisted of rice & mash potatoes for a majority of the time. I 've run out of both so now I 'm going hungry or eating crackers.

Empowerment Ventures, LLC customer in Washington
Oct 24, 2015

* Source: CFPB Complaint Database

Empowerment Ventures, LLC response to complaint:
In progress

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