Capital One Debt Collection Complaint

Credit card Taking/threatening an illegal action threatened to sue on too old debt

Capital One Debt collection department,

Credit card Taking/threatening an illegal action Threatened to sue on too old debt Florida

multiple threatening calls from an agent named -, who was rude and disrespectful to me on the phone. She also threatened to sue me and take away my property if i did not pay. She called me abusive and condescending names, and refused to provide me with a manager when requested. She then attempted to illegally withdraw funds from my bank account after I advised that I did not authorize it. She somehow found out my banking information and made multiple attempts to withdraw funds. Its now been over 8 years, and the debt is beyond the statue of limitations, and thus has been removed from my credit reports as of - 2015. It can not be placed back on it, and they can not attempt to threaten me to do so.

Capital One customer in Florida
Oct 23, 2015

* Source: CFPB Complaint Database

Capital One response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Capital OneComplaint HistoryComplaints7/20138/20139/201310/201311/201312/20131/20142/20143/20144/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/201510/201511/201512/20150246810Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Capital OneTaking/threatening an illegal action89.5%1.6%7.3%1.6%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageTaking/threatening an illegal action3.4%9.3%5.7%1.5%79.6%0.5%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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Contact Capital One

http://www.capitalone.com/
(703) 720-1000
richard.fairbank@capitalone.com
1680 Capital One Dr
McLean VA 22102
Capital One
Capital One

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