Empowerment Ventures, LLC Prepaid Card Complaint

General purpose card Adding money

Empowerment Ventures, LLC Prepaid card department,

General purpose card Adding money Oklahoma

I have added money to my Rush Card today and have not been able to access it. I spoke with a rep and was told that she was unaware of when my funds would be available for me to use, now my family of - will be without a phones and have to pay reconnection fees to get them turned back on. This is very unacceptable being that i have a set income and do not have the money to pay them. I will no longer use this company after i receive my funds.

Empowerment Ventures, LLC customer in Oklahoma
Oct 23, 2015

* Source: CFPB Complaint Database

Empowerment Ventures, LLC response to complaint:
In progress

Created with Highcharts 4.2.3Empowerment Ventures, LLCComplaint HistoryComplaints10/201511/20152/20163/201611/201601020304050Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Empowerment Ventures, LLCAdding money4.5%2.3%93.2%Closed with explanationClosed with monetary reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageAdding money1.9%15.9%43.9%38.3%Closed with non-monetary reliefClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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