Empowerment Ventures, LLC Prepaid Card Complaint

Empowerment Ventures, LLC Prepaid card department,

General purpose card Adding money Connecticut

I loaded money on my RushCard Visa @ -. I logged onto my account & my money was n't loaded on my RushCard. I called RushCard & waited on the phone to talk to a rep for 2 hours. I finally got tired of waiting for a rep so I hung up. I 'm so disgusted, disappointed & upset. I called the number on my - receipt for a refund, I typed my card number & - digit security #. It said my card was invalid. That 's -! My RushCard is n't invalid. I want my $52.00 + $3.00 reload fee refunded.